Get your stuff together Nexon !
Once again, innocent people are getting banned because you have a game that is so weakly coded.
I quit this game when the last meso generation exploit came out and everyone got hellbanned, and I came back two days ago.. only to find out that once again, people are getting temporarily banned for one month for having a shop open in FM. How is it those peoples' fault that a hacker illegally generated mesos and bought their items from their shops?
So what you are basically doing is punishing the people that are paying you money to get their stores and permits in the FM, and when something like this happens, they get the shaft? This is unacceptable. I don't think any company in the world would treat their customers the way you are treating yours.
How do you expect your customers to respect you as a company when you don't respect them? You are a business, and any business student knows that if you treat your clients like crap, which is how you are treating your clients, people would leave you which in turn will reduce your revenue.
I wasn't banned personally, but I have talked to many people that have been when all they did was have a shop open and went to sleep. If you don't think you can handle running an MMO this big, get someone that can.
Look at how many people play MapleStory, even with all the problems it has, then imagine how many people would spend more money on NX, and tell their friends to come play if the game didn't have so many problems.